Terms and Conditions

This website is managed by Laminate Door Pte Ltd. The terms “we”, “us”, and “our” refer to Laminate Door Pte Ltd. By accessing our website or purchasing from our showroom, you agree to be bound by these Terms of Service, along with any related policies and conditions stated or linked here.

These terms apply to all users  including visitors, customers, vendors, and anyone engaging with our products or services. Please review them carefully. If you do not agree with the terms, you should not use our website or services.

We reserve the right to update or modify these terms at any time. Changes will be posted on this page, and continued use of our site or services means you accept those updates.

Door

  • Warranty is not applicable for wooden doors installed in toilet areas, due to moisture related risks.
  • Warranty will not be valid if the door is damaged by termites. Our warranty does not cover damage caused by pests or improper environmental conditions.
  • Once measurements are completed, door design changes are either not permitted or limited to a minimal number of adjustments are allowed.

Gate

  • Gate Come With 1 Year Warranty (Manufacturing Defects Only) *Gate rusty not cover under warranty
  • Laser cut gates and designs are subject to a limited number of revisions once the design is finalized. Additional charges will apply for further design modifications beyond the allowed limit.

Digital Lock

  • To ensure warranty coverage, a door closer must be installed in door. If a digital lock is used without a door closer, the warranty will be considered void due to improper usage or installation.
  • Improper Installation: Warranty does not cover damage from tampering or installation by non-authorised personnel.
  • Use only Alkaline Batteries (Panasonic or Duracell ONLY) for Digital Locks, do not mixold & new batteries.
  • Batteries provided in package are for testing purposes, please change within 14 days
  • The digital lock warranty will be void under the following conditions:
    (A) If rechargeable or heavy-duty batteries are used.
    (B) If do not bring Emergency Key (for the lock models that come with the Emergency Keys)

Ownership of Goods

  • Goods shall remain the property of Laminate Door Pte Ltd and the company has the right to recover goods if the outstanding balance is not been paid by the customer after the installation is completed.

Warranty Registration

  • Customers must register their product warranty after purchase to activate coverage.

 Improper Maintenance

  • Laminate Door Pte Ltd is not liable for any damages resulting from improper use or lack of proper maintenance.

Cancellation & Schedule Change Policy

  • A $100 measurement fee will be charged if an order is cancelled after site measurement has been conducted.
  • An $80 administration fee applies if the order is cancelled after confirmation and invoice issuance.
  • An $80 rescheduling fee will be applicable for any request to change the agreed installation schedule without a valid reason after it has been confirmed with the customer.

General Terms and conditions

  1. All orders are processed based on the approved quotation and the accompanying technical specifications of the products.
  • Please note:When wood or other natural materials are used, there may be slight variations in color, grain, or texture between individual units or compared to images shown on our website. These natural differences are not considered defects.
  1. Prices for our products and services may change at any time without prior notice. Laminate Door Pte Ltd reserves the right to modify, update, or discontinue any product, service, promotion, or website content at any time without notice. We shall not be held liable to you or any third party for any price changes, product unavailability, service modifications, or discontinuation.
  2. All free items included in a promotional bundle will be installed at no additional cost, provided the entire bundle is purchased as a package.
  3. The information on this site is for general use only. While we aim to keep it accurate and updated, we are not responsible for any errors or outdated content. Please verify details with official or primary sources before making decisions. Use of this site’s content is at your own risk.
  4. You can’t use multiple promotions, vouchers, or discounts together unless we say so.
  5. Our team may take photos of completed work for internal documentation or marketing use. Let us know if you do not wish to allow this.

Free Taxi Fare Rebate

  • Customer must spend a minimum of S$1000 or above to enjoy the offer.
  • Valid coupon must be presented to our staff before making payment.
  • A valid taxi receipt must be present to make a claim.
  • A maximum of up to S$30 per trip is redeemable and get double the amount equivalent to a maximum of $60 per claim.
  • Laminate Door Pte Ltd reserves the rights to change or cancel any usage of the taxi voucher without prior notice.
  • Strictly no reservation, exchange and refund of the voucher or item.
  • This cannot be use with promotional items.

Voucher Terms & Conditions – SUN KIMCHI

  • Each customer may redeem only one (1) voucher per transaction.
  • Valid for in-store redemption at: SUN KIMCHI
    150 South Bridge Road, #01-11, Singapore 058727 (Fook Hai Building)
  • Voucher must be presented at the time of purchase.
  • Not valid with other promotions, discounts, or vouchers unless stated otherwise.
  • This voucher is non-transferable and cannot be exchanged for cash.
  • Lost, stolen, or damaged vouchers will not be replaced under any circumstances.

Voucher Terms & Conditions

  1. Voucher Usage
    • Only one voucher type (CDC or SG60) can be used per transaction.
    • Vouchers are redeemable only at Ang Mo Kio outlet and cannot be used for online purchases.
  2. Spending Tiers & Discounts
    • CDC Vouchers:
      • Spend $100, get $10 OFF
      • Spend $200, get $20 OFF
      • Spend $300, get $25 OFF
    • SG60 Vouchers:
      • Spend $100, get $10 OFF
      • Spend $200, get $20 OFF
      • Spend $300, get $30 OFF
        (Offers may vary. Check in-store for current promotions.)
  1. Redemption Rules
    • Voucher must be presented at the time of purchase.
    • Cannot be combined with other promotions, discounts, or vouchers, unless otherwise stated.
    • Not valid for use on previously placed orders or past transactions.
  2. Validity & Limits
    • Vouchers are non-transferable, non-refundable, and cannot be exchanged for cash.
    • Laminate Door Pte Ltd reserves the right to amend, suspend, or terminate the voucher program at any time without prior notice.
  3. Lost or Misused Vouchers
    • Lost, damaged, or misused vouchers will not be reissued or reimbursed.

Terms & Conditions – 2025 Year-End Lucky Draw

1. Eligibility

  • The promotion is open to all customers who purchase Doors, Gates, or Digital Locks & More from Laminate Door Pte Ltd during the promotion period.
  • Participants must spend a minimum of $1,000 to qualify, with 1 extra entry for every additional $500 spent.

2. Promotion Period

  • The Lucky Draw runs from SEP 20, 2025 until the end of the promotion period (end date will be announced soon). All purchases and submissions must be completed within this period.

3. Prizes

  • 1st Prize: 3D2N Luxury Hotel Stay
  • 2nd Prize: Hafele Washing Machine
  • 3rd Prize: Dyson Supersonic Hair Dryer
  • Consolation Prizes: $150 Sephora Gift Card × 10

4. Winner Selection

  • Winners will be selected based on random draw.
  • Laminate Door Pte Ltd’s decision on winners is final and binding.

5. Prize Collection

  • Winners will be contacted via the details provided during purchase.
  • Prizes are non-transferable, non-exchangeable & cannot be redeemed for cash.

6. General Conditions

  • By participating, entrants agree to allow Laminate Door Pte Ltd to use submitted photos/videos for marketing and promotional purposes.
  • Laminate Door Pte Ltd reserves the right to modify, cancel, or suspend the promotion at its discretion without prior notice.

For any questions regarding our Terms of Service, please contact us at [email protected] & [email protected].